Terms and Conditions

La Galigo Terms and Conditions

Please read this document carefully, then make sure you write ‘YES’ under the ‘ Terms and Conditions ’ section in the La Galigo ‘Guest Data Sheet’ for ALL customers.

 

All prices stipulated in this document are in United States Dollar ($USD).

 

1. RESERVATIONS, PAYMENTS, SINGLE TRAVELERS & SINGLE SUPPLEMENT

All rates are quoted on a shared basis; the price is per person. If you book as a party of 2, you will be guaranteed that the room will be reserved for your party of 2 people only.

If you are booking as a single traveler, you may be roomed with another person of the same gender, depending on availability.

If you would like a guaranteed private cabin for 1 person, there is a 65% surcharge on top of the listed price for single occupancy.

The suite may only be booked for a minimum of 2 guests. If 1 guest wishes to book the suite, there is a 100% supplementary charge.

Payment Options

  • A 25% deposit is required at the time of your reservation.
  • Final payment is due 60 days before the date of La Galigo cruise departure.

If payments are not made in the periods required, La Galigo reserves the right to refuse the services contracted, retain the money paid as a deposit, and resell the excursion.

In the case where a reservation is made less than 61 days before the departure date, the total price must be paid at the time of reservation. All deposits and full balance payments are non-refundable.

All prices given by our booking office or an agent are meant as net prices, respectively when money is wired via bank transfer. Other payment methods such as credit card and other payment gateways will be liable to an additional charge as stated by the reservation officer at the time of booking. Please note all payments should be received by La Galigo net of service and provider charges, please ensure you select payment of all charges when completing your wire transfer.

A passenger or third party who makes a reservation for other participants must ensure the obligations of their traveling parties (specifically in the respect to payment) as with their own individual obligations. The contractual obligations and general conditions are applicable to all the traveling parties.

If you are making a reservation through our booking office, please discuss your method of payment with your advisor. Please discuss with the customer service department with regard to payment options. We can accept bank transfers within Indonesia at reasonable rates. If you are booking via an agent, your payment method and all further enquiries with regard to your charter are through them.

La Galigo now accepts cryptocurrencies for new trip services, namely XRP, Ethereum (ETH), and Bitcoin (BTC). Terms and conditions for these payment types are available upon request.

Each guest must have completed and returned the ‘La Galigo Guest Data Sheet’, read, understood and signed our ‘  Terms & Conditions ’, where applicable a signed medical statement from your Doctor confirming you are fit to dive, before arriving on the vessel for the charter.

USD, Euro, Pound Sterling, AUD and IDR currency are accepted for onboard payments. Currency exchange rates are calculated on the date of payment. Unfortunately, we are unable to accept bank notes of smaller denominations, old, worn, damaged or torn notes of any denomination. We can only accept 10, 20, 50 or 100 denominations. Please note that for all onboard payments using a foreign currency a 2.5% surcharge will be added to the exchange rate against the dollar. (eg); XE.com $1= 0.87 Euros, therefore 2.5% will be added to the value of the euro or other currency against the Dollar. This surcharge is due to the fact that La Galigo cannot obtain XE.com rates and must use localized money changers, or the rate set by the bank, which is approximately 2.5%. Payments by card incur a 3% charge, other payment gateways may be higher.

Children are accepted aboard La Galigo from the age of 12 years old from the start of your trip, during scheduled open charters. This rule however is flexible upon reserving a full boat charter, with prior communication with La Galigo management. During the cruise, we remind you that children remain the TOTAL responsibility of their parents and/or your legal guardians. Parents are required to ensure that the children respect all safety procedures, listen to all safety briefings, and do not disturb the peace and quiet of the other passengers, or the effective management of the cruise. No crèche facilities or services are offered onboard.

La Galigo can also assist your guests with booking their domestic travel and accommodation. Admin and processing fees of US$20 per booking will be applied.

2. FULL BOAT CHARTER

It is possible to charter the boat. In this particular case, the conditions and price are determined on the basis of a special group offer. The maximum number of passengers is 14 (2 passengers per cabin). These trips cannot be canceled once the deposit is paid, as the deposit is your commitment to complete the booking and payments relating to it.

For full boat charters, we require a 25% deposit to secure the booking; the remainder must be paid 60 days prior to departure. In cases where bookings are made less than 61 days in advance, 100% of the booking is required, this is non-refundable.

It is possible to charter La Galigo for specific destinations and itineraries, outside of our normal scheduled program, under the following conditions:

  • A non-refundable deposit of 50% is made at the time of your reservation.
  • 60 days before the charter the balance must be paid in full. In case of cancellation, no refund will be given.
  • The additional costs due to a specific relocation of the vessel are added to the cost of the charter. This will depend on the normal program location of the vessel both before and after the reserved charter. The price of the relocation will be communicated to the client before the deposit is paid. All quoted relocation costs must be paid at the time of the deposit and are subject to bookings and availability.

 

3. CANCELLATIONS AND ALTERATIONS

If for any particular reason, a passenger cannot travel for the voyage reserved, the reservation may be transferred to another person, and La Galigo must be informed as soon as possible and with a minimum of 2 weeks’ notice before the scheduled date, including the reason, and all information about the replacement passenger provided. An administration fee will be applied.

Flexible rescheduling is valid on any direct bookings made before September 2023. Flexible Rescheduling option only applies to FIT (Free Independent Traveler) bookings. For a reschedule to be valid the reschedule must be made 61 days or more before the initial date that the trip is booked for. No reschedules are allowed 60 days or less before the intended trip departure date. Trips can only be rescheduled once before the guest forfeits the trip for no refund. An administration fee of US$50 pp applies to all reschedules.

If for any particular reason, a passenger cannot travel for the voyage reserved and the reservation wants to be transferred to another person with a changed schedule to a later date, La Galigo must be informed as soon as possible and with a minimum of 61 days’ notice before the initial scheduled date, including the reason, and all information about the replacement passenger provided. An administration fee will be applied.

The replacement passenger must respect all conditions of the contract and La Galigo cannot in any way be held responsible for any expenses or changes outside of the cruise (Hotels, flights etc.) A new contract will be established with the replacement customer in the shortest timeframe possible. All conditions of the contract must be respected including passport validity, dive certification (unless non-diver), medical certificate etc. All documents need to be signed and the balance of the cruise paid.

4. CANCELLATION BY LA GALIGO

4.1. Client Behaviour

So as to preserve the serenity and safety of the vessel, its customers and its staff, La Galigo reserves the right to cancel any reservation prior to departure of the scheduled trip, if an inappropriate action or indelicate behavior of any guests justifies it. In this case, La Galigo will not reimburse any of the amounts already paid. All complaints against La Galigo Liveaboard will be exclusively contested in a court of law in Indonesia.

4.2. Unforeseen events force majeure or other similar reasons

La Galigo reserves the right to modify, interrupt or cancel a charter when unforeseen events are imposed on the company or when the security of the traveling clients may be compromised. These may include but are not limited to: refusal or cancellation of navigation rights, flight landing rights, strikes, civil or international war, political or economic disturbances, terrorist threats or activity, fire, climatic, seismic or volcanic events endangering the safety of our passengers, crew and the vessel. In any case, you will be informed by La Galigo/your agent as soon as possible. In these particular cases, the customer may not apply for reimbursement from La Galigo.

Customers who have foreseen travel insurance taking these unforeseen events into consideration may request reimbursement directly with their respective insurance company. In case of technical damage occurred aboard La Galigo, preventing the departure of the cruise, La Galigo will either:

  • Provide you with an equivalent service on a similar type of boat.
  • Postpone the trip without adding La Galigo service fees at a later date.

 

5. COMPENSATION

La Galigo assumes no responsibility, and/or offers no compensation for injury, death or damage that occurred to passengers, damage, or loss to passengers’ property during the cruise that does not directly involve its staff.

 

6. INCLUSIONS / EXCLUSIONS

6.1. Included in the price

  • VAT
  • Transfer from local hotel/airport to the harbor
  • Transfer from disembarkation harbor to local hotel/airport
  • All meals, non-packaged snacks, coffee and tea, and post-dive refreshments.
  • Diving services include tanks, weights, SMB reel, reef hook, air fills, dive computers, guides and dive tenders.
  • Land excursions where applicable
  • Ferry crossing to Waisai (Raja Ampat)

6.2. Not included in the published price

  • Flight tickets
  • Travel, dive and repatriation insurance
  • Visas and fees
  • Airport taxes and extra baggage fees
  • Airport to hotel transfers
  • Port, clearances, ranger, anchorage, village and marine park fees
  • Dive rental equipment at $35 per person per day
  • Nitrox at $25 per person per day, for up to 4 tanks per day.
  • 15L tanks at $15 per person per day, for up to 4 tanks per day.
  • Dive courses and certification, (price on application).
  • Alcoholic beverages such as beer. The selection of wine and spirits in Indonesia is limited and can be expensive; we recommend that you bring your favorite tipple with you.
  • Soft drinks and packaged snacks
  • Fuel surcharges (may fluctuate with markets, you may be asked to pay an extra fuel allowance of up to 30 days prior to departure, of no more than US$20 per person per day)
  • Staff gratuities, many of our guests base their tips between 5% and 10% of the cost of the trip. Tipping is optional but greatly appreciated!
  • La Galigo Merchandise

 

7. ASSOCIATED TRIP COSTS

We charge the following additional fees to cover Indonesian national marine park fees, local area access fees, harbor fees, anchorage fees, ferry tickets to Waisai, and land-based activities that require donations.

  • Raja Ampat North: $285 per person per trip.
  • Raja Ampat South: $255 per person per trip.
  • Ultimate Raja Ampat: $330 per person per trip.
  • Jurassic Komodo: $170 per person per trip.
  • Ultimate Komodo: $220 per person per trip.

Please note that these fees are subject to change in line with supplier/provider costs at any time.

Raja Ampat national park tags are valid for one year. You will receive your tag onboard the vessel at the end of the trip. If you still have a valid tag, please contact us directly to allow us to recalculate the cost of your park fees. (This is only available when booking directly with La Galigo). You will be required to bring your old tag along to show to the relevant authorities when they board the vessel. Failure to do so may result in a fine, and the guest(s) in question being detained as dictated by the port authorities.

La Galigo is able to, and generally organizes all associated costs for its customers, which is payable in USD onboard the La Galigo.

 

8. ITINERARY

We strongly recommend that guests arrive at least one day prior to the charter start date. Guests are also encouraged to book any return flights be it domestic or international, at least 24 hours after the time of departure from La Galigo, thus allowing the body enough time to fully gas off, to enjoy some land-based activity, and to ditch your sea legs. La Galigo will not be held responsible for any missed flights or other connections.

The La Galigo team has created schedules based on the best time of the year to be in Raja Ampat and Komodo, considering conditions such as swell, waves, wind, and tidal behavior. La Galigo has no control over natural climatic conditions, and the Indonesian weather system is notoriously unpredictable.

Regardless of what your itinerary states, if the Captain or Cruise Director feels that traveling to a certain area due to any of the above factors may jeopardize the safety of the boat, its crew, and its passengers, the captain’s word is final. Please do not feel that we are trying to compromise your trip, there are many dive sites around the areas we travel, and it is often possible to avoid unfavorable weather and ocean conditions within a short journey.

Your safety is our number one priority; we pride ourselves on providing you with the best possible trip, within our operating capacity.

 

9. PASSPORTS, DOCUMENTATION, CERTIFICATION

Your passport must be valid for at least 6 months beyond your period of travel and have at least 2 empty pages within it. You are required to have a return ticket, outbound from Indonesia, prior to entering Indonesia.

Customers are responsible for ensuring they have the proper documentation to travel into each country on their itinerary, as well as for re-entry and return to their country. Please check with the appropriate consulate to ensure you have the proper documentation. Always check your passport and visa requirements. This includes but is not limited to COVID-19-related documentation that is required by the Indonesian government and your own country.

To partake in any scuba diving activity with La Galigo, we will require that you, the customer, hold a valid certification from a recognized scuba diving agency such as SSI, CMAS, BSAC, PADI or similar. The customer is responsible, as a certified diver, to respect and follow the guidelines given by the La Galigo guides and instructors, plus adhere to the regulations stipulated by their certification agency.

Clients are solely responsible to provide a diving medical statement or physician’s medical dated within the last 12 months, certification card and logbook. Ignoring the directions given by the guides, or not presenting a certification card, logbook or valid medical paperwork may cause a limitation or disqualification from scuba diving on the voyage. The diver accepts their responsibility to be technically capable of participating in the activity of scuba diving and fully accepts the risks associated.

We reserve the right, for safety reasons, and at the discretion of the La Galigo guides, to refuse access to one, several or all dives, if the diver in question does not have the necessary competence to participate safely.

All divers must be either Advanced Open Water certified with at least 20 logged dives, or Open Water certified, with at least 40 logged dives and have dived within the past 5 years. A mandatory refresher shall take place at our first dive site for anyone who hasn’t dived in the past year, which is included in the cost of the trip.

La Galigo was built, and the business developed, with protection and conservation as its primary focus. This includes guests’ behavior toward reef protection. We require all diving and snorkeling guests onboard to adhere to the following regulations:

  • Not harass marine life, for example chasing animals or touching corals without due care.
  • Be conscious of the length and position of my fins when swimming near any coral, be it hard or soft coral.
  • Utilise reef-safe sunscreen
  • Not purposefully break coral, or take anything naturally found underwater.
  • Be an environmentally and socially conscious photographer when taking photos/videos underwater.

Deliberate damage – Any deliberate damage will result in a complete exclusion from in-water activities for the remainder of the trip, and the case will be passed on to the marine park authorities. La Galigo holds no responsibility for any malicious damage caused by any of its guests’ actions.

 

10. MEDICAL AND HEALTH

La Galigo or its staff are not legally allowed to provide you with any medical advice or supply prescription drugs, as in the law of Indonesia. If you are unsure about any medical matter, then please seek advice from your general practitioner before scuba diving and similar activities. Likewise, if you are unsure about your physical level of fitness for the itinerary you wish to book, please inform our office and we can discuss your needs in more detail.

Before commencing any holiday, one should be physically able to enjoy themselves. The activities that La Galigo offers can be physically demanding, and as such you will be required to be reasonably physically fit to participate in and enjoy these activities. Activities include hiking to viewpoints as well as diving. Discomfort, displeasure and pain resulting from the inability to do said activities as a result of physical unfitness are not ground for complaint or refund. We recommend a complete physical before your trip. There is a DAN-certified recompression chamber throughout Indonesia.

If you have any health problems, are on any form of medication or have had any illness, injury or operation that may affect you whilst diving, please let your booking agent know in advance. As we require an up-to-date medical statement confirming you are fit to dive. Failure to inform us about this may result in you not being able to dive, as it may not be able to be obtained from local Indonesian general doctors that are not specialists in hyperbaric medicine. Failure to disclose such prior information may result in your insurance being invalid, or your trip being a non-diving one.

Anyone with specific dietary requirements, including vegetarian/ vegan diets, food intolerances or allergies should advise us at least 60 days before the trip. Should you have any restrictions or requirements and not inform our booking office prior to your trip departure, it may be difficult or impossible to meet such requirements.

La Galigo is equipped with advanced first aid kits onboard, including oxygen and an AED. Currents and winds may cause moderate movement of the vessel at times. You may want to bring motion sickness medication if you feel you will need it. We suggest you bring over-the-counter motion sickness medication or consult your doctor about prescription brands, such as the trans-dermal patch or Scopace tablets.

Please be sure to consult your Doctor about using such medications when diving. We also have an herbal alternative onboard that many people find successful, but as with anything that you consume for medical purposes, please be aware of its contents before consumption. La Galigo and its staff are unable to accept any medication brought onboard for safe keeping including those that require refrigeration. Should a guest have medication requiring temperature control, they will need to travel with a travel cooling case or small storage cooler with several blue ice packets. The crew will be happy to store and recharge the blue ice packets but are unable to accept possession of or responsibility for the proper care and storage of the medication. This should be kept in your cabin.

Should you suffer from any of the conditions outlined below, please provide a signed medical statement from your doctor within the last 3 months of the date of your trip departure.

  • Asthma. Please be aware that we do not accept divers with asthma if you have had an attack in the last 3 years – or those who take medication for prevention or treatment of asthma on all our dive trips. If you had an attack between 3-10 years ago, we will ask to see the results of a spirometry test (lung function test) dated not older than 3 months from the date of your trip departure.
  • Diabetes. Unfortunately, we do not accept divers with this condition, as our staff is not medically qualified to a level to deal with any medical problems that may arise.
  • Thyroid Disease. Divers with thyroid disease or having no thyroid gland should bring a medical statement dated within the past 3 months of the date of your trip departure proving that their cardiovascular system has been critically assessed.
  • La Galigo also cannot accept divers with Hypertension (high blood pressure) or divers using antidepressants without a signed medical statement from your doctor within the last 3 months of the date of your trip departure.

We would advise anyone with severe allergies to reconsider booking such a trip. The use of peanut oil and crustaceans are widespread throughout Asia, and due to our remoteness, it might be difficult to receive the right treatment for adverse reactions. We do not guarantee any and/or of our meals that there may be traces of nuts and seafood. Previous cases of DCS and DCI in the last 5 years require a medical clearance from a hyperbaric trained specialist.

Please note that for the above-mentioned conditions we do NOT accept medical statements issued locally in Indonesia unless they are from DAN or a similar accredited hospital or clinic. If you need any assistance or further advice on this subject, please contact us for further information.

La Galigo is not willing to risk your life, the vessel, or endanger those around you by overlooking such conditions. Please be aware, that due to our location, medical attention is not always easy to obtain. It might, in a worst-case scenario requires medical evacuation; La Galigo holds no responsibility or liability for medical evacuation costs.

Failure to make La Galigo and your insurers aware of any existing conditions may lead to your insurance being invalid and/or being refused embarkation, and/or diving activities whilst onboard.

Information surrounding COVID-19 protocols is available to view in detail on our website at Covid19 Health Protocols.

 

11. INSURANCE

Fully comprehensive travel insurance is now mandatory. The insurance should cover you personally for accidents, medical assistance, baggage, trip cancellation and interruption, personal liability and effects when a reservation is made. All guests should ensure they have appropriate insurance to cover the activities they will be undertaking during their trip, regardless of risk. Please be advised that if guests choose not to carry travel insurance, La Galigo will not be held responsible for any unforeseen financial expenses caused by reasons beyond our control.

In light of the COVID-19 pandemic, both travel insurance and scuba diving insurance are now mandatory

We require all guests to have a diving insurance policy that includes medical evacuation for the entirety of your trip, La Galigo will require a copy of your insurance policy, at least 24 hours prior to departure. We would advise you to carry a copy of your policy with you during your trip

This insurance should take into consideration the costs involved in accident treatment including hyperbaric treatment and/or repatriation. In the case of a diving accident, or other accident, where the accident was not caused by a service provided by La Galigo or their employees, La Galigo will not be held responsible for any requests for compensation.

We highly recommend dive insurance offered by the Divers Alert Network and travel insurance. Special 10-day or 30-day DAN dive insurance packages are available, La Galigo customer service team is able to assist you with obtaining this insurance before your trip. www.diversalertnetwork.org

 

12. CLAIMS AND COMPLAINTS

If you have observations, complaints or requests for reimbursement, you should contact us immediately or at least within 10 days from the return of your trip. Beyond this time, it becomes extremely difficult for us to intervene due to the nature of the law in Indonesia. All requests for reimbursement relating to additional services, or services invoiced but not provided, will be studied on the presentation of documentation and additional information. In the case of litigation, the legal jurisdiction will be Indonesia.

Any complaints made using social media platforms, bypassing the customer service team and/or La Galigo office management are not subject to any reimbursement.

 

13. PRICE FLUCTUATIONS PRIOR TO YOUR TRIP

All quoted published rates have been calculated from the Indonesian Rupiah to the United States dollar to allow guests to identify pricing in a globally recognised currency. In the unlikely event of the devaluation of the US Dollar to the Indonesian Rupiah; La Galigo reserves the right to levy a supplemental charge directly proportional to the amount of the exchange rate devaluation on a per-passenger basis. The amount of the supplemental charge as of sixty-one (61) days prior to the departure date, which La Galigo advises, shall be added to the final payment of each invoice. The exchange rate shall be determined by the La Galigo Head office.

 

14. LIABILITY, RELEASE AND ASSUMPTION OF RISK

La Galigo cannot be held liable for and will not be responsible for personal injuries, property damage, or wrongful death that may occur during activities arranged, booked or performed by La Galigo. There are inherent risks associated with all activities offered by La Galigo, and those risks must be accepted and accounted for by each individual customer. La Galigo is neither negligent nor liable if accidents happen as a result of acts or omissions of other third parties. La Galigo cannot be held liable for and will not be responsible for the loss or damage of personal items such as individual dive equipment, camera and video equipment, strobes and other accessories, passports, flight tickets, etc.

Scuba diving requires a certification from a recognized diving agency such as PADI or SSI. It is your responsibility to demonstrate that you are suitably qualified to participate in any diving activities and to provide proof of such qualification upon request, prior to your taking part. Such activities include all diving activities other than Open Water Diver or Scuba Diver Course, or Discover Scuba Diving activities that allow participants to take part without a license.

 

15. PERSONAL BELONGINGS

La Galigo does not recommend that you bring personal belongings of exceptional or sentimental value onboard during your trip. Such items as laptops, cameras, tablets and other electrical goods can become damaged due to water damage. Likewise, with valuable pieces of jewelry, La Galigo and its staff will not be held responsible for the damage or loss of such items. All items you decide to bring are at your own risk.

 

16. PHOTOGRAPHY & VIDEOGRAPHY EQUIPMENT

The sole responsibility for handling, care, cleaning and maintenance of personal camera equipment, including camera bodies, lenses, memory cards, housings, strobes, lights or other photography or videography accessories, lies with guests.

In asking La Galigo staff to assist with any of the aforementioned items, guests hereby personally assume all risks, whether foreseen or, that may befall equipment whilst being assisted by the crew.

This includes periods of required handling between the main vessel and the speedboats, handling between the speedboats to and from the water, prior and post to diving or snorkeling, and cleaning and storage whilst on board La Galigo.

Camera dome covers provided by the manufacturer should be kept in place whenever the camera is not in use, especially during transport to and from dive sites and when stowing cameras.

La Galigo also recommends storing all camera equipment in a durable waterproof casing. A dry cabinet is available for use on the vessel.

 

17. NUMBER OF DIVES

Please note that the number of dives we list in any package is the best estimate based on normal circumstances, not a guarantee. Circumstances may arise during your liveaboard holiday (weather, illness, personal choice) where the total number of dives conducted is less than the number we estimate. There will be no partial refunds in these circumstances.

All our dives are guided at a ratio of one guide to five customers or less. Our normal schedule consists of the following but can change due to conditions, 3 dives a day plus 1-night dive when possible. There will be one checkout dive on arrival day, one dive on the penultimate day of the cruise, and no dive on the check-out day depending on location and logistics.

 

18. DIVING CONDITIONS

Our charters offer remote pristine diving, and the dive sites we explore each offer something a little different. The water temperature in Raja Ampat varies from 27-30C/82-86F and the air temperature is 25-32C/78-89F. In Komodo, on the other hand, water temperatures in the south can drop between 21-24C/69-75F at times, and the north remains warmer at 28- 29C/ 82-84F. During our Komodo season, the majority of the charter is spent in the north. These unique itineraries offer diving on healthy and vibrant reefs, seamounts, sheer walls, caves, beautiful coral gardens and magnificent critter dives. A 3mm wetsuit and hood are recommended, however, only you really know your own requirements. Many of our guides are happy in a rash guard, but if you know you get cold, please, bring a wetsuit. All diving is from tenders or from our dive deck.

For safety, all divers are provided with a reef hook, a 30m reel, DSMB, and a dive computer free of charge, if guests do not have their own for the duration of the trip.

 

19. DIVE GEAR RECOMMENDATIONS

We recommend that for the comfort you bring your own personal dive equipment, including an exposure suit (wetsuit/rash guard), mask, snorkel, regulators and gauges, BCD, dive computer, safety markers, torch, and fins. Dive equipment is available to rent if you require it, please make La Galigo aware at least 60 days prior to departure on the ‘Guest data sheet’ if you require rental.

a) Full equipment rental per day:

  • $35 includes BCD, Regulators, Wetsuit, Computer, Fins & Boots, Mask & Snorkel, Safety Marker Buoy (SMB) with reel, and Reef Hook.

b) Individual item equipment rental per day:

  • BCD – $15
  • Regulators – $15
  • Wetsuit – $10
  • Dive torch – $5
  • Computer – $0
  • Safety Marker Buoy with reel – $0
  • Mask, Fins with Boots & Snorkel – $0
  • Reef Hooks – $0

If any of the above-mentioned rental equipment is damaged beyond feasible repair or is lost, regardless of whether it is rented from or lent to the person using the equipment t h e y will be liable for the cost of replacement. Please note, prices for lost/damaged items including shipping and handling, are payable direct to La Galigo before the end of the charter, in cash. All equipment rental payments can be made after the final day of diving at the following cost to the individual.

c) Individual equipment replacement costs:

  • BCD – $400
  • Regulators inc gauges – $600
  • Mask – $50
  • Safety Marker & Reel – $100
  • Wetsuit – $250
  • Fins – $150
  • Dive Boots – $70
  • Dive Computer – $400
  • Dive Torch – $150
  • Reef Hook – $50
  • Weights 1kg – $15
  • Weights 1.5kg – $20

 

20. DECOMPRESSION DIVING

Please note that all diving is undertaken whilst onboard La Galigo Liveaboard is No Decompression Diving. We do not allow any of our guests, regardless of certification level or experience to complete any decompression dives. This is for the safety of all guests and crew onboard. Disregarding these rules whilst onboard may result in being restricted from diving that day or removed from diving for the rest of the trip whilst on La Galigo Liveaboard.

 

21. CUSTOMER LIABILITY

Any intentional damage that occurs to any property belonging to La Galigo, is the whole responsibility of the person or persons, responsible for such damage. The cost of repair or replacement is dictated solely and reasonably by La Galigo. Any objections to the values, costs of repairs or replacement are exclusively contestable in an Indonesian court of law.

 

22. ALCOHOL CONSUMPTION ONBOARD

Whilst onboard La Galigo, alcohol is available to purchase and consume 24 hours per day. However, responsible consumption is the obligation of the individual. If a guest decides to consume an alcoholic beverage during any time of the day, whilst diving activities are still an option, that day will be considered a non-diving day for the rest of that day for that individual. If your guide decides that you are not fit to dive due to your alcohol consumption the night before, and you decide to contest this decision, it will be put towards the management, discussed, and a resolution will be resolved. This decision is final. Likewise, as a customer, if you are not satisfied with the condition of our staff, please make the management aware, and we will resolve the issue with as little issue and alteration as possible.

 

23. DRUGS

Please be aware that Indonesia is one of the strictest countries in South East Asia with regard to drug trafficking and possession. Offenses such as drug trafficking have been known to result in the death penalty. The Indonesian authorities are ready to make an example of foreigners who possess and/or use illegal drugs in their jurisdiction. La Galigo operates a zero-tolerance policy towards banned narcotics onboard our vessel. Anyone caught attempting to smuggle drugs on board La Galigo will be refused to board, and their trip canceled without refund. People caught in possession or under the influence of narcotics during their time onboard will be handed over to the relevant authorities, and no refund will be issued.

 

24. SMOKING

We understand smokers may participate during our trips, whilst we do allow smoking on some parts of the boat, please note that we have a strict no-smoking policy inside any of the cabins as well as the restaurant. This is due to the health and safety of all guests and the boat. This includes cigarettes and vaping equipment. If you are a smoker, there is a dedicated smoking area located at the front of the boat, and this will be pointed out during the briefing on the first day.

PLEASE NOTE: If you are caught smoking in any of the non-smoking areas, there will be an instant fine of $1000 that will be payable before you depart from your trip. This is non-negotiable.

 

25. ALTERNATIVE DROP OFF AND/OR PICKUP

If in any case a guest(s) require an alternative pickup or dropoff from the predetermined destinations as stipulated in La Galigo’s Itineraries, all costs associated will remain solely the guests’ responsibility. La Galigo will do our utmost to assist in outsourcing alternative modes of transport, where possible.

If a guest(s) wish to use La Galigo’s Speedboats to be taken and/or dropped off at their desired location, then a charge of $250 p/h is applicable, with a maximum of one-hour rental.

Terms
and Conditions

La Galigo
Terms and Conditions

Please read this document carefully, then make sure you write ‘YES’ under the ‘ Terms and Conditions ’ section in the La Galigo ‘Guest Data Sheet’ for ALL customers.

 

All prices stipulated in this document are in United States Dollar ($USD).

 

1. RESERVATIONS, PAYMENTS, SINGLE TRAVELERS & SINGLE SUPPLEMENT

All rates are quoted on a shared basis; the price is per person. If you book as a party of 2, you will be guaranteed that the room will be reserved for your party of 2 people only.

If you are booking as a single traveler, you may be roomed with another person of the same gender, depending on availability.

If you would like a guaranteed private cabin for 1 person, there is a 65% surcharge on top of the listed price for single occupancy.

The suite may only be booked for a minimum of 2 guests. If 1 guest wishes to book the suite, there is a 100% supplementary charge.

Payment Options

  • A 25% deposit is required at the time of your reservation.
  • Final payment is due 60 days before the date of La Galigo cruise departure.

If payments are not made in the periods required, La Galigo reserves the right to refuse the services contracted, retain the money paid as a deposit, and resell the excursion.

In the case where a reservation is made less than 61 days before the departure date, the total price must be paid at the time of reservation. All deposits and full balance payments are non-refundable.

All prices given by our booking office or an agent are meant as net prices, respectively when money is wired via bank transfer. Other payment methods such as credit card and other payment gateways will be liable to an additional charge as stated by the reservation officer at the time of booking. Please note all payments should be received by La Galigo net of service and provider charges, please ensure you select payment of all charges when completing your wire transfer.

A passenger or third party who makes a reservation for other participants must ensure the obligations of their traveling parties (specifically in the respect to payment) as with their own individual obligations. The contractual obligations and general conditions are applicable to all the traveling parties.

If you are making a reservation through our booking office, please discuss your method of payment with your advisor. Please discuss with the customer service department with regard to payment options. We can accept bank transfers within Indonesia at reasonable rates. If you are booking via an agent, your payment method and all further enquiries with regard to your charter are through them.

La Galigo now accepts cryptocurrencies for new trip services, namely XRP, Ethereum (ETH), and Bitcoin (BTC). Terms and conditions for these payment types are available upon request.

Each guest must have completed and returned the ‘La Galigo Guest Data Sheet’, read, understood and signed our ‘  Terms & Conditions ’, where applicable a signed medical statement from your Doctor confirming you are fit to dive, before arriving on the vessel for the charter.

USD, Euro, Pound Sterling, AUD and IDR currency are accepted for onboard payments. Currency exchange rates are calculated on the date of payment. Unfortunately, we are unable to accept bank notes of smaller denominations, old, worn, damaged or torn notes of any denomination. We can only accept 10, 20, 50 or 100 denominations. Please note that for all onboard payments using a foreign currency a 2.5% surcharge will be added to the exchange rate against the dollar. (eg); XE.com $1= 0.87 Euros, therefore 2.5% will be added to the value of the euro or other currency against the Dollar. This surcharge is due to the fact that La Galigo cannot obtain XE.com rates and must use localized money changers, or the rate set by the bank, which is approximately 2.5%. Payments by card incur a 3% charge, other payment gateways may be higher.

Children are accepted aboard La Galigo from the age of 12 years old from the start of your trip, during scheduled open charters. This rule however is flexible upon reserving a full boat charter, with prior communication with La Galigo management. During the cruise, we remind you that children remain the TOTAL responsibility of their parents and/or your legal guardians. Parents are required to ensure that the children respect all safety procedures, listen to all safety briefings, and do not disturb the peace and quiet of the other passengers, or the effective management of the cruise. No crèche facilities or services are offered onboard.

La Galigo can also assist your guests with booking their domestic travel and accommodation. Admin and processing fees of US$20 per booking will be applied.

2. FULL BOAT CHARTER

It is possible to charter the boat. In this particular case, the conditions and price are determined on the basis of a special group offer. The maximum number of passengers is 14 (2 passengers per cabin). These trips cannot be canceled once the deposit is paid, as the deposit is your commitment to complete the booking and payments relating to it.

For full boat charters, we require a 25% deposit to secure the booking; the remainder must be paid 60 days prior to departure. In cases where bookings are made less than 61 days in advance, 100% of the booking is required, this is non-refundable.

It is possible to charter La Galigo for specific destinations and itineraries, outside of our normal scheduled program, under the following conditions:

  • A non-refundable deposit of 50% is made at the time of your reservation.
  • 60 days before the charter the balance must be paid in full. In case of cancellation, no refund will be given.
  • The additional costs due to a specific relocation of the vessel are added to the cost of the charter. This will depend on the normal program location of the vessel both before and after the reserved charter. The price of the relocation will be communicated to the client before the deposit is paid. All quoted relocation costs must be paid at the time of the deposit and are subject to bookings and availability.

 

3. CANCELLATIONS AND ALTERATIONS

If for any particular reason, a passenger cannot travel for the voyage reserved, the reservation may be transferred to another person, and La Galigo must be informed as soon as possible and with a minimum of 2 weeks’ notice before the scheduled date, including the reason, and all information about the replacement passenger provided. An administration fee will be applied.

Flexible rescheduling is valid on any direct bookings made before September 2023. Flexible Rescheduling option only applies to FIT (Free Independent Traveler) bookings. For a reschedule to be valid the reschedule must be made 61 days or more before the initial date that the trip is booked for. No reschedules are allowed 60 days or less before the intended trip departure date. Trips can only be rescheduled once before the guest forfeits the trip for no refund. An administration fee of US$50 pp applies to all reschedules.

If for any particular reason, a passenger cannot travel for the voyage reserved and the reservation wants to be transferred to another person with a changed schedule to a later date, La Galigo must be informed as soon as possible and with a minimum of 61 days’ notice before the initial scheduled date, including the reason, and all information about the replacement passenger provided. An administration fee will be applied.

The replacement passenger must respect all conditions of the contract and La Galigo cannot in any way be held responsible for any expenses or changes outside of the cruise (Hotels, flights etc.) A new contract will be established with the replacement customer in the shortest timeframe possible. All conditions of the contract must be respected including passport validity, dive certification (unless non-diver), medical certificate etc. All documents need to be signed and the balance of the cruise paid.

4. CANCELLATION BY LA GALIGO

4.1. Client Behaviour

So as to preserve the serenity and safety of the vessel, its customers and its staff, La Galigo reserves the right to cancel any reservation prior to departure of the scheduled trip, if an inappropriate action or indelicate behavior of any guests justifies it. In this case, La Galigo will not reimburse any of the amounts already paid. All complaints against La Galigo Liveaboard will be exclusively contested in a court of law in Indonesia.

4.2. Unforeseen events force majeure or other similar reasons

La Galigo reserves the right to modify, interrupt or cancel a charter when unforeseen events are imposed on the company or when the security of the traveling clients may be compromised. These may include but are not limited to: refusal or cancellation of navigation rights, flight landing rights, strikes, civil or international war, political or economic disturbances, terrorist threats or activity, fire, climatic, seismic or volcanic events endangering the safety of our passengers, crew and the vessel. In any case, you will be informed by La Galigo/your agent as soon as possible. In these particular cases, the customer may not apply for reimbursement from La Galigo.

Customers who have foreseen travel insurance taking these unforeseen events into consideration may request reimbursement directly with their respective insurance company. In case of technical damage occurred aboard La Galigo, preventing the departure of the cruise, La Galigo will either:

  • Provide you with an equivalent service on a similar type of boat.
  • Postpone the trip without adding La Galigo service fees at a later date.

 

5. COMPENSATION

La Galigo assumes no responsibility, and/or offers no compensation for injury, death or damage that occurred to passengers, damage, or loss to passengers’ property during the cruise that does not directly involve its staff.

 

6. INCLUSIONS / EXCLUSIONS

6.1. Included in the price

  • VAT
  • Transfer from local hotel/airport to the harbor
  • Transfer from disembarkation harbor to local hotel/airport
  • All meals, non-packaged snacks, coffee and tea, and post-dive refreshments.
  • Diving services include tanks, weights, SMB reel, reef hook, air fills, dive computers, guides and dive tenders.
  • Land excursions where applicable
  • Ferry crossing to Waisai (Raja Ampat)

6.2. Not included in the published price

  • Flight tickets
  • Travel, dive and repatriation insurance
  • Visas and fees
  • Airport taxes and extra baggage fees
  • Airport to hotel transfers
  • Port, clearances, ranger, anchorage, village and marine park fees
  • Dive rental equipment at $35 per person per day
  • Nitrox at $25 per person per day, for up to 4 tanks per day.
  • 15L tanks at $15 per person per day, for up to 4 tanks per day.
  • Dive courses and certification, (price on application).
  • Alcoholic beverages such as beer. The selection of wine and spirits in Indonesia is limited and can be expensive; we recommend that you bring your favorite tipple with you.
  • Soft drinks and packaged snacks
  • Fuel surcharges (may fluctuate with markets, you may be asked to pay an extra fuel allowance of up to 30 days prior to departure, of no more than US$20 per person per day)
  • Staff gratuities, many of our guests base their tips between 5% and 10% of the cost of the trip. Tipping is optional but greatly appreciated!
  • La Galigo Merchandise

 

7. ASSOCIATED TRIP COSTS

We charge the following additional fees to cover Indonesian national marine park fees, local area access fees, harbor fees, anchorage fees, ferry tickets to Waisai, and land-based activities that require donations.

  • Raja Ampat North: $285 per person per trip.
  • Raja Ampat South: $255 per person per trip.
  • Ultimate Raja Ampat: $330 per person per trip.
  • Jurassic Komodo: $170 per person per trip.
  • Ultimate Komodo: $220 per person per trip.

Please note that these fees are subject to change in line with supplier/provider costs at any time.

Raja Ampat national park tags are valid for one year. You will receive your tag onboard the vessel at the end of the trip. If you still have a valid tag, please contact us directly to allow us to recalculate the cost of your park fees. (This is only available when booking directly with La Galigo). You will be required to bring your old tag along to show to the relevant authorities when they board the vessel. Failure to do so may result in a fine, and the guest(s) in question being detained as dictated by the port authorities.

La Galigo is able to, and generally organizes all associated costs for its customers, which is payable in USD onboard the La Galigo.

 

8. ITINERARY

We strongly recommend that guests arrive at least one day prior to the charter start date. Guests are also encouraged to book any return flights be it domestic or international, at least 24 hours after the time of departure from La Galigo, thus allowing the body enough time to fully gas off, to enjoy some land-based activity, and to ditch your sea legs. La Galigo will not be held responsible for any missed flights or other connections.

The La Galigo team has created schedules based on the best time of the year to be in Raja Ampat and Komodo, considering conditions such as swell, waves, wind, and tidal behavior. La Galigo has no control over natural climatic conditions, and the Indonesian weather system is notoriously unpredictable.

Regardless of what your itinerary states, if the Captain or Cruise Director feels that traveling to a certain area due to any of the above factors may jeopardize the safety of the boat, its crew, and its passengers, the captain’s word is final. Please do not feel that we are trying to compromise your trip, there are many dive sites around the areas we travel, and it is often possible to avoid unfavorable weather and ocean conditions within a short journey.

Your safety is our number one priority; we pride ourselves on providing you with the best possible trip, within our operating capacity.

 

9. PASSPORTS, DOCUMENTATION, CERTIFICATION

Your passport must be valid for at least 6 months beyond your period of travel and have at least 2 empty pages within it. You are required to have a return ticket, outbound from Indonesia, prior to entering Indonesia.

Customers are responsible for ensuring they have the proper documentation to travel into each country on their itinerary, as well as for re-entry and return to their country. Please check with the appropriate consulate to ensure you have the proper documentation. Always check your passport and visa requirements. This includes but is not limited to COVID-19-related documentation that is required by the Indonesian government and your own country.

To partake in any scuba diving activity with La Galigo, we will require that you, the customer, hold a valid certification from a recognized scuba diving agency such as SSI, CMAS, BSAC, PADI or similar. The customer is responsible, as a certified diver, to respect and follow the guidelines given by the La Galigo guides and instructors, plus adhere to the regulations stipulated by their certification agency.

Clients are solely responsible to provide a diving medical statement or physician’s medical dated within the last 12 months, certification card and logbook. Ignoring the directions given by the guides, or not presenting a certification card, logbook or valid medical paperwork may cause a limitation or disqualification from scuba diving on the voyage. The diver accepts their responsibility to be technically capable of participating in the activity of scuba diving and fully accepts the risks associated.

We reserve the right, for safety reasons, and at the discretion of the La Galigo guides, to refuse access to one, several or all dives, if the diver in question does not have the necessary competence to participate safely.

All divers must be either Advanced Open Water certified with at least 20 logged dives, or Open Water certified, with at least 40 logged dives and have dived within the past 5 years. A mandatory refresher shall take place at our first dive site for anyone who hasn’t dived in the past year, which is included in the cost of the trip.

La Galigo was built, and the business developed, with protection and conservation as its primary focus. This includes guests’ behavior toward reef protection. We require all diving and snorkeling guests onboard to adhere to the following regulations:

  • Not harass marine life, for example chasing animals or touching corals without due care.
  • Be conscious of the length and position of my fins when swimming near any coral, be it hard or soft coral.
  • Utilise reef-safe sunscreen
  • Not purposefully break coral, or take anything naturally found underwater.
  • Be an environmentally and socially conscious photographer when taking photos/videos underwater.

Deliberate damage – Any deliberate damage will result in a complete exclusion from in-water activities for the remainder of the trip, and the case will be passed on to the marine park authorities. La Galigo holds no responsibility for any malicious damage caused by any of its guests’ actions.

 

10. MEDICAL AND HEALTH

La Galigo or its staff are not legally allowed to provide you with any medical advice or supply prescription drugs, as in the law of Indonesia. If you are unsure about any medical matter, then please seek advice from your general practitioner before scuba diving and similar activities. Likewise, if you are unsure about your physical level of fitness for the itinerary you wish to book, please inform our office and we can discuss your needs in more detail.

Before commencing any holiday, one should be physically able to enjoy themselves. The activities that La Galigo offers can be physically demanding, and as such you will be required to be reasonably physically fit to participate in and enjoy these activities. Activities include hiking to viewpoints as well as diving. Discomfort, displeasure and pain resulting from the inability to do said activities as a result of physical unfitness are not ground for complaint or refund. We recommend a complete physical before your trip. There is a DAN-certified recompression chamber throughout Indonesia.

If you have any health problems, are on any form of medication or have had any illness, injury or operation that may affect you whilst diving, please let your booking agent know in advance. As we require an up-to-date medical statement confirming you are fit to dive. Failure to inform us about this may result in you not being able to dive, as it may not be able to be obtained from local Indonesian general doctors that are not specialists in hyperbaric medicine. Failure to disclose such prior information may result in your insurance being invalid, or your trip being a non-diving one.

Anyone with specific dietary requirements, including vegetarian/ vegan diets, food intolerances or allergies should advise us at least 60 days before the trip. Should you have any restrictions or requirements and not inform our booking office prior to your trip departure, it may be difficult or impossible to meet such requirements.

La Galigo is equipped with advanced first aid kits onboard, including oxygen and an AED. Currents and winds may cause moderate movement of the vessel at times. You may want to bring motion sickness medication if you feel you will need it. We suggest you bring over-the-counter motion sickness medication or consult your doctor about prescription brands, such as the trans-dermal patch or Scopace tablets.

Please be sure to consult your Doctor about using such medications when diving. We also have an herbal alternative onboard that many people find successful, but as with anything that you consume for medical purposes, please be aware of its contents before consumption. La Galigo and its staff are unable to accept any medication brought onboard for safe keeping including those that require refrigeration. Should a guest have medication requiring temperature control, they will need to travel with a travel cooling case or small storage cooler with several blue ice packets. The crew will be happy to store and recharge the blue ice packets but are unable to accept possession of or responsibility for the proper care and storage of the medication. This should be kept in your cabin.

Should you suffer from any of the conditions outlined below, please provide a signed medical statement from your doctor within the last 3 months of the date of your trip departure.

  • Asthma. Please be aware that we do not accept divers with asthma if you have had an attack in the last 3 years – or those who take medication for prevention or treatment of asthma on all our dive trips. If you had an attack between 3-10 years ago, we will ask to see the results of a spirometry test (lung function test) dated not older than 3 months from the date of your trip departure.
  • Diabetes. Unfortunately, we do not accept divers with this condition, as our staff is not medically qualified to a level to deal with any medical problems that may arise.
  • Thyroid Disease. Divers with thyroid disease or having no thyroid gland should bring a medical statement dated within the past 3 months of the date of your trip departure proving that their cardiovascular system has been critically assessed.
  • La Galigo also cannot accept divers with Hypertension (high blood pressure) or divers using antidepressants without a signed medical statement from your doctor within the last 3 months of the date of your trip departure.

We would advise anyone with severe allergies to reconsider booking such a trip. The use of peanut oil and crustaceans are widespread throughout Asia, and due to our remoteness, it might be difficult to receive the right treatment for adverse reactions. We do not guarantee any and/or of our meals that there may be traces of nuts and seafood. Previous cases of DCS and DCI in the last 5 years require a medical clearance from a hyperbaric trained specialist.

Please note that for the above-mentioned conditions we do NOT accept medical statements issued locally in Indonesia unless they are from DAN or a similar accredited hospital or clinic. If you need any assistance or further advice on this subject, please contact us for further information.

La Galigo is not willing to risk your life, the vessel, or endanger those around you by overlooking such conditions. Please be aware, that due to our location, medical attention is not always easy to obtain. It might, in a worst-case scenario requires medical evacuation; La Galigo holds no responsibility or liability for medical evacuation costs.

Failure to make La Galigo and your insurers aware of any existing conditions may lead to your insurance being invalid and/or being refused embarkation, and/or diving activities whilst onboard.

Information surrounding COVID-19 protocols is available to view in detail on our website at Covid19 Health Protocols.

 

11. INSURANCE

Fully comprehensive travel insurance is now mandatory. The insurance should cover you personally for accidents, medical assistance, baggage, trip cancellation and interruption, personal liability and effects when a reservation is made. All guests should ensure they have appropriate insurance to cover the activities they will be undertaking during their trip, regardless of risk. Please be advised that if guests choose not to carry travel insurance, La Galigo will not be held responsible for any unforeseen financial expenses caused by reasons beyond our control.

In light of the COVID-19 pandemic, both travel insurance and scuba diving insurance are now mandatory

We require all guests to have a diving insurance policy that includes medical evacuation for the entirety of your trip, La Galigo will require a copy of your insurance policy, at least 24 hours prior to departure. We would advise you to carry a copy of your policy with you during your trip

This insurance should take into consideration the costs involved in accident treatment including hyperbaric treatment and/or repatriation. In the case of a diving accident, or other accident, where the accident was not caused by a service provided by La Galigo or their employees, La Galigo will not be held responsible for any requests for compensation.

We highly recommend dive insurance offered by the Divers Alert Network and travel insurance. Special 10-day or 30-day DAN dive insurance packages are available, La Galigo customer service team is able to assist you with obtaining this insurance before your trip. www.diversalertnetwork.org

 

12. CLAIMS AND COMPLAINTS

If you have observations, complaints or requests for reimbursement, you should contact us immediately or at least within 10 days from the return of your trip. Beyond this time, it becomes extremely difficult for us to intervene due to the nature of the law in Indonesia. All requests for reimbursement relating to additional services, or services invoiced but not provided, will be studied on the presentation of documentation and additional information. In the case of litigation, the legal jurisdiction will be Indonesia.

Any complaints made using social media platforms, bypassing the customer service team and/or La Galigo office management are not subject to any reimbursement.

 

13. PRICE FLUCTUATIONS PRIOR TO YOUR TRIP

All quoted published rates have been calculated from the Indonesian Rupiah to the United States dollar to allow guests to identify pricing in a globally recognised currency. In the unlikely event of the devaluation of the US Dollar to the Indonesian Rupiah; La Galigo reserves the right to levy a supplemental charge directly proportional to the amount of the exchange rate devaluation on a per-passenger basis. The amount of the supplemental charge as of sixty-one (61) days prior to the departure date, which La Galigo advises, shall be added to the final payment of each invoice. The exchange rate shall be determined by the La Galigo Head office.

 

14. LIABILITY, RELEASE AND ASSUMPTION OF RISK

La Galigo cannot be held liable for and will not be responsible for personal injuries, property damage, or wrongful death that may occur during activities arranged, booked or performed by La Galigo. There are inherent risks associated with all activities offered by La Galigo, and those risks must be accepted and accounted for by each individual customer. La Galigo is neither negligent nor liable if accidents happen as a result of acts or omissions of other third parties. La Galigo cannot be held liable for and will not be responsible for the loss or damage of personal items such as individual dive equipment, camera and video equipment, strobes and other accessories, passports, flight tickets, etc.

Scuba diving requires a certification from a recognized diving agency such as PADI or SSI. It is your responsibility to demonstrate that you are suitably qualified to participate in any diving activities and to provide proof of such qualification upon request, prior to your taking part. Such activities include all diving activities other than Open Water Diver or Scuba Diver Course, or Discover Scuba Diving activities that allow participants to take part without a license.

 

15. PERSONAL BELONGINGS

La Galigo does not recommend that you bring personal belongings of exceptional or sentimental value onboard during your trip. Such items as laptops, cameras, tablets and other electrical goods can become damaged due to water damage. Likewise, with valuable pieces of jewelry, La Galigo and its staff will not be held responsible for the damage or loss of such items. All items you decide to bring are at your own risk.

 

16. PHOTOGRAPHY & VIDEOGRAPHY EQUIPMENT

The sole responsibility for handling, care, cleaning and maintenance of personal camera equipment, including camera bodies, lenses, memory cards, housings, strobes, lights or other photography or videography accessories, lies with guests.

In asking La Galigo staff to assist with any of the aforementioned items, guests hereby personally assume all risks, whether foreseen or, that may befall equipment whilst being assisted by the crew.

This includes periods of required handling between the main vessel and the speedboats, handling between the speedboats to and from the water, prior and post to diving or snorkeling, and cleaning and storage whilst on board La Galigo.

Camera dome covers provided by the manufacturer should be kept in place whenever the camera is not in use, especially during transport to and from dive sites and when stowing cameras.

La Galigo also recommends storing all camera equipment in a durable waterproof casing. A dry cabinet is available for use on the vessel.

 

17. NUMBER OF DIVES

Please note that the number of dives we list in any package is the best estimate based on normal circumstances, not a guarantee. Circumstances may arise during your liveaboard holiday (weather, illness, personal choice) where the total number of dives conducted is less than the number we estimate. There will be no partial refunds in these circumstances.

All our dives are guided at a ratio of one guide to five customers or less. Our normal schedule consists of the following but can change due to conditions, 3 dives a day plus 1-night dive when possible. There will be one checkout dive on arrival day, one dive on the penultimate day of the cruise, and no dive on the check-out day depending on location and logistics.

 

18. DIVING CONDITIONS

Our charters offer remote pristine diving, and the dive sites we explore each offer something a little different. The water temperature in Raja Ampat varies from 27-30C/82-86F and the air temperature is 25-32C/78-89F. In Komodo, on the other hand, water temperatures in the south can drop between 21-24C/69-75F at times, and the north remains warmer at 28- 29C/ 82-84F. During our Komodo season, the majority of the charter is spent in the north. These unique itineraries offer diving on healthy and vibrant reefs, seamounts, sheer walls, caves, beautiful coral gardens and magnificent critter dives. A 3mm wetsuit and hood are recommended, however, only you really know your own requirements. Many of our guides are happy in a rash guard, but if you know you get cold, please, bring a wetsuit. All diving is from tenders or from our dive deck.

For safety, all divers are provided with a reef hook, a 30m reel, DSMB, and a dive computer free of charge, if guests do not have their own for the duration of the trip.

 

19. DIVE GEAR RECOMMENDATIONS

We recommend that for the comfort you bring your own personal dive equipment, including an exposure suit (wetsuit/rash guard), mask, snorkel, regulators and gauges, BCD, dive computer, safety markers, torch, and fins. Dive equipment is available to rent if you require it, please make La Galigo aware at least 60 days prior to departure on the ‘Guest data sheet’ if you require rental.

a) Full equipment rental per day:

  • $35 includes BCD, Regulators, Wetsuit, Computer, Fins & Boots, Mask & Snorkel, Safety Marker Buoy (SMB) with reel, and Reef Hook.

b) Individual item equipment rental per day:

  • BCD – $15
  • Regulators – $15
  • Wetsuit – $10
  • Dive torch – $5
  • Computer – $0
  • Safety Marker Buoy with reel – $0
  • Mask, Fins with Boots & Snorkel – $0
  • Reef Hooks – $0

If any of the above-mentioned rental equipment is damaged beyond feasible repair or is lost, regardless of whether it is rented from or lent to the person using the equipment t h e y will be liable for the cost of replacement. Please note, prices for lost/damaged items including shipping and handling, are payable direct to La Galigo before the end of the charter, in cash. All equipment rental payments can be made after the final day of diving at the following cost to the individual.

c) Individual equipment replacement costs:

  • BCD – $400
  • Regulators inc gauges – $600
  • Mask – $50
  • Safety Marker & Reel – $100
  • Wetsuit – $250
  • Fins – $150
  • Dive Boots – $70
  • Dive Computer – $400
  • Dive Torch – $150
  • Reef Hook – $50
  • Weights 1kg – $15
  • Weights 1.5kg – $20

 

20. DECOMPRESSION DIVING

Please note that all diving is undertaken whilst onboard La Galigo Liveaboard is No Decompression Diving. We do not allow any of our guests, regardless of certification level or experience to complete any decompression dives. This is for the safety of all guests and crew onboard. Disregarding these rules whilst onboard may result in being restricted from diving that day or removed from diving for the rest of the trip whilst on La Galigo Liveaboard.

 

21. CUSTOMER LIABILITY

Any intentional damage that occurs to any property belonging to La Galigo, is the whole responsibility of the person or persons, responsible for such damage. The cost of repair or replacement is dictated solely and reasonably by La Galigo. Any objections to the values, costs of repairs or replacement are exclusively contestable in an Indonesian court of law.

 

22. ALCOHOL CONSUMPTION ONBOARD

Whilst onboard La Galigo, alcohol is available to purchase and consume 24 hours per day. However, responsible consumption is the obligation of the individual. If a guest decides to consume an alcoholic beverage during any time of the day, whilst diving activities are still an option, that day will be considered a non-diving day for the rest of that day for that individual. If your guide decides that you are not fit to dive due to your alcohol consumption the night before, and you decide to contest this decision, it will be put towards the management, discussed, and a resolution will be resolved. This decision is final. Likewise, as a customer, if you are not satisfied with the condition of our staff, please make the management aware, and we will resolve the issue with as little issue and alteration as possible.

 

23. DRUGS

Please be aware that Indonesia is one of the strictest countries in South East Asia with regard to drug trafficking and possession. Offenses such as drug trafficking have been known to result in the death penalty. The Indonesian authorities are ready to make an example of foreigners who possess and/or use illegal drugs in their jurisdiction. La Galigo operates a zero-tolerance policy towards banned narcotics onboard our vessel. Anyone caught attempting to smuggle drugs on board La Galigo will be refused to board, and their trip canceled without refund. People caught in possession or under the influence of narcotics during their time onboard will be handed over to the relevant authorities, and no refund will be issued.

 

24. SMOKING

We understand smokers may participate during our trips, whilst we do allow smoking on some parts of the boat, please note that we have a strict no-smoking policy inside any of the cabins as well as the restaurant. This is due to the health and safety of all guests and the boat. This includes cigarettes and vaping equipment. If you are a smoker, there is a dedicated smoking area located at the front of the boat, and this will be pointed out during the briefing on the first day.

PLEASE NOTE: If you are caught smoking in any of the non-smoking areas, there will be an instant fine of $1000 that will be payable before you depart from your trip. This is non-negotiable.

 

25. ALTERNATIVE DROP OFF AND/OR PICKUP

If in any case a guest(s) require an alternative pickup or dropoff from the predetermined destinations as stipulated in La Galigo’s Itineraries, all costs associated will remain solely the guests’ responsibility. La Galigo will do our utmost to assist in outsourcing alternative modes of transport, where possible.

If a guest(s) wish to use La Galigo’s Speedboats to be taken and/or dropped off at their desired location, then a charge of $250 p/h is applicable, with a maximum of one-hour rental.